SHIPPING POLICY
We can ship products anywhere in the United States via UPS using the shipping method of your choice. Delivery dates are based upon the availability of your selected item(s), shipping method selected and the destination. At this time, we CANNOT ship orders to International locations or PO Boxes. (UPS cannot ship to PO Boxes and WILL CHARGE MARINE LAYER PRODUCTIONS A $10 FEE).
RETURN/EXCHANGE POLICY
Return unworn items in original condition within 10 days of receipt for a full refund of the cost of the merchandise. If exchanged, we will pay UPS domestic ground shipping for a new item to be shipped back to you.
Shipping charges are not refundable unless the return/exchange is the result of our error.
Before sending any item to at Marine Layer Productions, please contact Marine Layer Productions to obtain a return authorization number (RA#): (760) 436-7236 or email us at warranty@marinelayerproductions.com. Items shipped without a return authorization# may be refused at time of delivery by our receiving department. Customer is responsible for all return shipping costs.
Please carefully package your return, ideally in the same packaging that we used to ship it to you along with its packing materials. Enclose a copy of the sales receipt and please handwrite which item you'd like to exchange for.
We recommend that you use UPS or Insured Parcel Post from USPS. Ship via ground method, and insure your package. We cannot handle your return any quicker, so do not ship back using express shipping.
Returned merchandise from large quantity orders will be subject to a re-stocking charge.
CANCELLATION POLICY
Requests for orders to be cancelled after they are processed will result in the refund being less a 10% restocking fee up to $50 maximum. If the order has been shipped and is in transit with UPS, the refund amount would be less the shipment costs, in addition to the 10% restocking fee.
REFUND POLICY
If a refund is requested, expect a refund within 7 to 14 days after we receive your return. Return will be in the same form of payment that was used for the original purchase. Customer is responsible for all return shipping costs.